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ICBC Online Payment Supporting Cards: Peony MoneyLink Card, Peony Credit Card, Peony Quasi-credit Card, Peony International Card, Licaijin Account Card
Service Covering Area: nationwide
ICBC Website：http://www.icbc.com.cn/
ICBC Customer Service Tel：95588
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ICBC Payment Sum Limit
| Customer Types |
Parameter Names |
Sum Limit (RMB) |
Transactions Concerned |
Remark |
| Static password registered over counters customers |
payment sum limit for each transaction |
300 |
shopping online, payment online, agency for tuition fee, transfer and remittance |
payment sum limit engaged low-risk website |
| daily accumulative payment sum limit |
300 |
| total payment sum limit |
300 |
| E-bank password card customers |
payment sum limit for each transaction |
1000 |
| daily accumulative payment sum limit |
5000 |
| U Dun customers |
Not be restricted by the above transaction sum limits and can enjoy 24 hours' high value transfer, remittance and so on services |
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| How to open payment |
Before the first payment, you need apply for Internet banking services. Customers who applied for opening Internet banking before also need carry out the following operation
Way 1: Application process for static password customers
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1) Go to any office of ICBC and submit application form of Internet banking services
2) Before the first payment, please log in to ICBC Internet banking and modify Internet banking login and payment passwords with the combination form of numbers and letters.
3) Payment sum limit is RMB300 for each transaction and daily accumulative payment sum limit is RMB300
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Way 2: Application process for dynamic password card customers
1) Go to any office of ICBC and submit application form of Internet banking services (customers who applied for Internet banking services before over counters need fill in change form to apply for password card).
2) Before the first payment, please log in to ICBC Internet banking and modify Internet banking login and payment passwords with the combination form of numbers and letters, and then activate the password card.
3) Payment sum limit is RMB1000 for each transaction and daily accumulative payment sum limit is RMB1000
4) Password card can be used for 1000 times. After that, you need apply for it again over counters.
Way 3: Application process for U Dun customers
1) Go to any office of ICBC and submit application form of Internet banking services
2) Before the first payment, please log in to ICBC Internet banking and install drive as well as download certificate.
3) U Dun customers are not restricted by the transaction sum limits and can enjoy 24 hours' high value transfer, remittance and so on services
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Payment process
1. Access IPS online security payment platform, choose Industrial and Commercial Bank of China in bank list, choose Internet Banking Registered Customer (Nationwide) in supporting cards, click Confirm Payment
2. Page skips to ICBC online payment page, input payment card number and validation code, click Submit
3. Validate the info left when you apply for Internet banking, please click Confirm if the page shows the info is correct.
4. Input password card's password, Internet banking login password and validation code. Please input password card's password according to the dynamic password coordinates. As the following picture shows, you should scrape e-bank password card coordinates corresponding to K1 and L7 (In order to safeguard your e-bank password card better, we suggest you only scrape the required e-bank password card coordinates). After scraping the e-bank password card, you only need sequentially input the password corresponding to K1 and L7 in the dynamic password frame: ****** (no blank), and input Internet login password as well as validation code and click confirmation.
5. Show payment result, the shopping website goods-delivery page will pop up if payment is successful.
6. If the shopping website page is not automatically returned, please click Go To Shopping Mall To Get Goods tab. |
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FAQ
1、Why can I not input password in the personal Internet banking login and payment pages?
2、What is Internet banking
3、I choose ICBC but on responding occurs and I can't get in or the page can not be displayed. Why?
4、What should I do if goods pick-up failure occurs after a successful payment?
5、How should I make inquiry if didn't remember the order number after the payment?
6、Can e-bank password card completely insure Internet banking account security?
7、Is there any fee for applying for e-bank password card?
8、Does e-bank password card have time limit and times limit?
9、What should I do if I incautiously input dynamic password wrong?
10、What should I do if the notice Password Card Is Not Activated shows during the online payment?
11、What should I do if my e-bank password card is lost?
12、What should I do if my e-bank password card is damaged.
13、What should I do if payment sum limit of password card can not satisfy my needs?
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1、Why can I not input password in the personal Internet banking login and payment pages?
ICBC personal Internet banking adopts ActiveX control password-input method. When you log in to the personal Internet banking for the first time, login page will have the process of downloading the control. You only need download the control just this once, and the control will be directly activated in your computer without downloading again when you revisit the personal Internet banking. ActiveX control can make use of Windows bottom parameters to intercept info input from keyboard before hacker programs. Therefore, hacker programs can not get users' passwords and the security of Internet banking is greatly enhanced.
If your system can't automatically download the control successfully, you will not input password in the personal Internet banking login and payment pages. In this case, please employ the following directions to solve the problem:
1) Log in to ICBC website www.icbc.com.cn or www.95588.com.cn;
2) Click Security Tips tab on the right side of the page, choose Insure The Security Of Your Computer;
3) Click Control link, download the new security control, install and run it;
4) Open IE browser, choose Tool, Internet Options, Advanced, click Set To Default Original Setting and confirm to exit.
5) Open IE browser, choose Tool-〉Internet Options-〉 General-〉Internet Temporary File-〉 Setting-〉 Check Up The Latest Edition Of The Saved Web Page-〉Check Up When Visiting The Page. In Internet Temporary File-〉Setting, click Delete File, choose Delete All Offline Contents and click Confirm. |
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2、What is Internet banking
Spare Info Validation is kind of service provided by ICBC to help you identify bank websites, prevent illegal people from using fake bank websites to make online fraud. You can in advance record some words (spare info validation) in the bank. When you log in to ICBC personal Internet banking and make payment on shopping website or make an agreement of agent service online, the page will automatically show your spare info, in order to validate whether the website is the real ICBC website. If the page doesn't show your spare validation info or the displayed info doesn't agree with your spare info, you should stop your transaction immediately and dial ICBC 24 hours customer service hotline, 95588. If you haven't set spare info, the system will automatically ask you to set it when you log in to personal Internet banking. After you finish it, you should make another login to personal Internet banking. |
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3、I choose ICBC but on responding occurs and I can't get in or the page can not be displayed. Why?
1) ICBC system is designed based on IE. Please try not to use browsers of Tencent or other companies in order to avoid problems;
2) Press F5 or click View-〉Refresh tab in IE menu;
3) Internet operation condition may cause the problem. If permitted, please change Internet operation manner or try a new payment.
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4、What should I do if goods pick-up failure occurs after a successful payment?
If goods pick-up failure occurs after a successful payment with ICBC card because of Internet overtime transmission, you can click pop-up window Bank Payment Is Overtime And Please Click Here To Pick Up Goods and you can pick up the goods again. If mistake still exists, please contact IPS customer service staff. |
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5、How should I make inquiry if didn't remember the order number after the payment?
Log in to ICBC personal Internet banking, choose Online Shopping Details Inquiry in accounts inquiry, set time range for search and you can make your inquiry.
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6、Can e-bank password card completely insure Internet banking account security?
E-bank password card is a kind of reliable e-bank security tool, which can effectively prevent risks brought by all kinds of Internet fraud. However, there are some non-technical risks such as card loss, peek, photo-taking and copy. Therefore, on the on hand, you should protect your password and avoid card lass, peek, photo-taking and copy. On the other hand, you should have a good habit of Internet-surfing such as, don't download or click unknown software or Email without consideration; you'd better not use Internet banking in the public (such as Net Bar, public library) and you should install the standard edition of anti-virus software and fire wall and update them to prevent Internet virus from attack and avoid the disclosure of some important info such as card number, password and certificate number. |
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7、Is there any fee for applying for e-bank password card?
In order to let the mass Internet banking customers more safely enjoy conveniences provided by ICBC, ICBC will offer free e- bank password cards to customers from Aug.10, 2006 to Jan.31, 2007.
Internet banking customers only need take their valid certificates and their Peony cards, used when they register Internet banking, to apply for e-bank password card at ICBC offices. After Jan. 31, 2007, ICBC will charge 2RMB for material cost of each e-bank password card.
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8、Does e-bank password card have time limit and times limit?
E-bank password card at present has no time limit but has times limit, 1000 times. ICBC will remind you before you use up your password card times limit. You also can log in to Internet banking, click Inquire About And Modify Customer Info in customer service column to inquiry about the remnant times of your e-bank password card. If you use up the times limit of your password card, you can apply for a new password card at ICBC offices. |
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9、What should I do if I incautiously input dynamic password wrong?
If you incautiously input dynamic password wrong, please check it carefully and input it again. In order to safeguard your e-bank account, if dynamic password is input wrong for 3 times in a day, the bank will temporarily freeze your Internet banking transaction qualification in that day and automatically release the freeze next day. If dynamic password is input wrong continuously for 10 times, the bank will freeze your Internet banking transaction qualification and you need change your card over counters. |
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10、What should I do if the notice Password Card Is Not Activated shows during the online payment?
It is because you haven't activated your password card. After applying for the password card, you only need log in to the personal Internet banking and at the same time your password card is activated without any other operation. After that you can make online payment. You can inquire about the state of your password card through Customer Service. |
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11、What should I do if my e-bank password card is lost?
If your e-bank password card is lost, you can take your valid certificate and Internet banking registered card to apply for a new card at ICBC office and the old card is automatically invalid. If you can't go to the bank to apply for a new card for the moment, we suggest you log in to Internet banking, enter Customer Service -> Personal Customize and temporarily close E-commerce and External Transfer. After you close these two functions, you need go to ICBC office to open them. |
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12、What should I do if my e-bank password card is damaged.
If your e-bank password card is damaged, you can take your valid certificate and Internet banking registered card to apply for a new card at ICBC office and the old card is automatically invalid. |
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13、What should I do if payment sum limit of password card can not satisfy my needs?
If payment sum limit of password card can not satisfy your needs, you can apply for being U Dun customer. U Dun is hardware encryption means with higher security level. Making Internet banking transaction with U Dun you are not restricted by e-bank transaction sum limits. |
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