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Industrial Bank Payment Help


Industrial Bank Co., Ltd. Online Payment Supporting Cards: Xingye card, Xingye e-card
Service Covering Area: nationwide
Industrial Bank Co., Ltd. Website:http://www.cib.com.cn/
Industrial Bank Co., Ltd.:95561


How to open online payment function
Before the first payment, you need carry out the following operation:
Way 1:apply for opening online payment trial sum limit
1. Log in to Industrial Bank Co., Ltd. personal Internet banking: https://www.cib.com.cn
2.Access Online Shopping Payment channel
3. Operate Trial Sum Limit Opening/Closing menu
The trial sum limit for online shopping payment is RMB500 provided by Industrial Bank Co., Ltd. Sum limit is not valid when 500RMB is used up. If you still need make online payment, you should take your ID card and Xingye card to open online payment function at any office of Industrial Bank Co., Ltd.
Way 2: Open online payment function
1. Non-e-Cert customer need take his ID card and Xingye card to open online shopping payment function at any office of Industrial Bank Co., Ltd.
2. E-Cert customer can directly open online shopping payment function on Internet banking and the procedure is as follows:
Step 1: Log in to Industrial Bank Co., Ltd. personal banking:https://www.cib.com.cn
Step 2: Enter Capital Management Inquiry channel
Step 3: Operate Account Register and Management Purview menu and choose account purview management
Step 4: Choose Internet Banking Service in account purview management
Step 5: Choose Officially Open Online Shopping Payment
Way 3: Open Xingye e-card
1. Log in to personal Internet banking of Industrial Bank Co., Ltd.https://www.cib.com.cn
2. Apply for Xingye e-card
3. Log in to personal Internet banking, transfer money in Xingye card to e-card
4. Input e-card number and password to make payment
 
Payment Process
1. Enter IPS online security payment platform, choose Industrial Bank Co., Ltd. and corresponding payment card and click Confirm Payment

2. The page shifts to Industrial Bank Co., Ltd. online payment page, input payment card number, online shopping password and so on info, click Confirm.

3. Show payment result, good-taking page offered by shopping website will immediately pop up upon a successful payment.
 
FAQ
1、How to apply for Personal Banking:
2、Is there any difference between login password and online payment password?
3、Is account password not important if I have login password and payment password?
4、Can I apply for more than one online customer numbers?
5、What should I do if I forget my online customer number?
6、What should I do if I forget my login password?
7、Why is online customer number locked?
8、What is the use of locking personal customer number?
9、How should I inquire about my order number?

1、How to apply for Personal Banking:
(1)Online personal banking system targets at personal customers of Industrial Bank Co., Ltd.. Therefore, if you are not the personal customer of Industrial Bank Co., Ltd., you must first go to the bank for opening account or bank card, both of which must have password for drawing money.
(2)Apply for online customer number
You must log in to Industrial Bank Co., Ltd. website(www.fib.com.cn), enter Personal Banking page and click Apply For Online Customer Number. First you must carefully read Industrial Bank Co., Ltd. Internet Banking Statute and accept it, and then make correct choice according to the requirement and fill in your opening application. Your personal application info, including name, some Industrial Bank Co., Ltd. account, account password, contact address, Email and so on info ( bank will protect your personal info in confidential state according to the law) , must be true. After the successful application, the system will automatically assign an online customer number to you and you can immediately enjoy the following services: account inquiry, transfer, personal capital management, password modification and so on.
For your fund security, only accounts registered over counters have the functions of money transfer, online payment and so on transactions.
(3)Register account
Please employ the online personal customer number assigned to you to log in to online personal banking and you can register your account which you plan to use on Internet banking in the customer number and then you can enjoy online personal banking services.
(4)Open online shopping function
You can directly log in to Industrial Bank Co., Ltd Internet banking to apply for Online Shopping function and carry out online payment immediately. Application way: Please directly log in to Internet banking, access Online Shopping channel, operate Open/Close Online Shopping menu. Online shopping password, which is only used for online shopping, must be set when opening online shopping function. Please avoid the password being the same with the account transaction password.
 
2、Is there any difference between login password and online payment password?
Login password is the password used when you log in to online personal banking system and is set by yourself when applying for a new user account. Taking security into consideration, we recommend you should use 8 bits login password in the form of English letters and numbers.
Online payment password is the special password used when making online payment and its main aim is to insure the transaction instruction is made by customers themselves. Taking security into consideration, we recommend you should regularly modify your online payment password.
 
3、Is account password not important if I have login password and payment password?
Account password is the most important password. With your account password, you can inquire about your online customer number and modify online payment password and online payment sum limit, so account password is very important.
 
4、Can I apply for more than one online customer numbers?
With one account, you can only apply for one online customer number. One account can be registered only in one online customer number but in one online customer number, more than one account can be registered.
 
5、What should I do if I forget my online customer number?
In online personal banking page, you can choose Login, choose Forget Online Customer Number, following the directions input registered account number, warrant number and account password and the system will tell you your online customer number.
 
6、What should I do if I forget my login password?
Please take your ID card and any registered account in your online customer number for login password resetting at any office of Industrial Bank Co., Ltd.
 
7、Why is online customer number locked?
If your login password of online personal banking is wrongly input totally for six times, your online customer number will be locked. This action is employed to prevent others from using your online customer number viciously. Once your online customer number is locked, you can take your ID card and any registered account in your online customer number for reporting the loss and releasing the lock at any office of Industrial Bank Co., Ltd.
 
8、What is the use of locking personal customer number?
If you find your login password is tampered by others and you can't log in to your online personal banking, please directly click Lock Online Customer Number in personal homepage and go to any office of Industrial Bank Co., Ltd. as soon as possible for resetting the login password.
 
9、How should I inquire about my order number?
Please log in to personal Internet banking and inquire about it in Online Shopping Details Inquiry located in Online Shopping.
 

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