| Telephone Payment Using Direction | |
| When consumer buys goods and service, he/she can make a phone to a telephone bank at any time and use bank card payment through the automatic speech system. Shopping Process by Telephone Payment; |
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| ① Consumer orders merchandise and service through merchant website(make an order online) or through telephone(merchant helps user make an order) ② Consumer makes a phone to a telephone bank (for example, ICBC95588) and carries out the payment by following the direction of its automatic speech system. ③ Merchant confirms the gathering (real-time money-arrival notification) and provides goods delivery or service. |
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| Tips for Shopping 1、After purchase by telephone payment, if refund (or goods-return) needs to be carried out, consumer should make application to the relevant merchant for implementation and consult merchant about the quality of goods and service. 2、If any difficulty occurs during the payment, Consumer can contact IPS Consumer Service Center at any time though the following way: Customer Service Tel：021-62407610，021-700210036258 Customer Service Email：customerservices@ips.com.cn Customer Service QQ：69928450 Customer Service MSN：customerservices_ips@hotmail.com |
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