1、Why need I upgrade myself to senior user?
Answer: After you upgrade yourself to IPS account senior user, you can enjoy more account functions (such as account cash-withdrawal), higher credit grade and more comprehensive service. |
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2、How can I upgrade myself from general user to senior user?
Answer: Validations of ID, bank card and remittance address are employed to confirm user's true identity and insure security of user's operation on IPS platform. The more validation items are, the higher your credit grade is. General user can be upgraded to personal senior user through ID validation and bank card validation.
You can fill in your upgrade application in I Want Upgrade of Account Info. Through ID validation and bank card validation made by IPS customer service staff, You can upgrade yourself to senior user. 1-5days are needed for validation after upgrade application is submitted.
Please input your true name, your valid contact way as well as your true ID number and bank card data, so that your upgrade application can be handled as soon as we can. |
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3、How can I pass the identity validation?
Answer: After you submit your upgrade application, our customer service staff will make verification according to your true name and ID number offered by you. If there is no mistake, you can instantly pass the identity validation.
Note:Your offered personal info must be true and valid, otherwise you can not pass the identity validation. |
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4、How can I pass bank card validation? How long does the validation take?
Answer: After you pass the identity validation, IPS customer service staff will send 0.01-1RMB to your bank card, provided in your upgrade application. If the remittance is successful, you can pass the bank card validation. 1-5 work days are needed for bank card validation.
Note: Your bank cardholder's name must be the same with your true name and bank card number as well as its issuing bank must be input in detail, otherwise you can not pass the bank card validation.
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5、Why should issuing bank's name be input correctly when adding bank card?
Answer: The system will ask you to fill out the issuing bank's name correctly when adding bank card. If you don't input or input incorrectly, the issuing bank's name, the fund in IPS account can not be sent to your bank card normally. Therefore, please input all the info correctly.Format example of inputting issuing bank: Industrial and Commercial Bank of China Shanghai Yan'an West Road Sub-branch
some main banks are as follows: (Area code must be input first if mobile telephone is employed)
Industrial and Commercial Bank of China 95588
China Construction Bank 95533
Agriculture Bank of China 95599
Bank Of Communications 95559
China Merchants Bank 95555
China MInsheng Banking Corp., Ltd. 95568
Industrial Bank Co., Ltd. Payment Help 95561
Everbright Bank of China 95595
Bank Of China 95566
Shanghai Pudong Development Bank 95528
Guangdong Development Bank 95508
Shenzhen Development Bank 95501 |
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6、How can I pass the remittance address validation? How long does the validation take?
Answer: After you input your remittance address, IPS customer staff will make verification. If there is no mistake, you can instantly pass the remittance address validation.Note: You offered remittance address must be true and valid, otherwise you can not pass the remittance address validation. |
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7、What should I do if my bank card info or remittance address is changed?
Answer: If your bank card info or remittance address is changed, please contact IPS Customer Service Center as soon as possible in order to insure all of your transactions with IPS account are not affected. |
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