1、How can I charge my account?
Answer: Account charging includes charging in RMB and charging in I currency. Charging in RMB has opened bank card online charging and post remittance charging. Charging in I currency has at present opened three charging methods: charging with ADSL, charging with Unicom prepaid card and charging with China Mobile prepaid card. With the development of our business, more charging methods with more conveniences for users will be opened. |
|
|
2、What bank cards does the function of bank card online charging support?
Answer: Online charging with bank card supports the following banks: Industrial and Commercial Bank of China, China construction Bank, Bank of Communications, Agriculture Bank of China, China Merchants Bank, China Minsheng Banking Corp., Ltd., Industrial Bank Co., Ltd. |
| |
| |
3、How should I make post remittance? How should I fill in post remittance form?
Answer: Firstly, you need go to your local Post Office to make general post remittance. Please refer to the following way to fill in your post remittance form. Please do write down your IPS account number (16 bits Arabic numbers), registered Email address and username in the postscript of remittance form. IPS customer service staff will make charging for you according to your offered info.Mistakes may occur in the post remittance charging and some loss may be brought to the customer, because customer inputs the payee's info incorrectly, or IPS account, registered Email address and username are not input in the remittance form. Customers should handle the operation prudently and be responsible for the loss caused by improper operation.
Payee: International Payment Solutions (Shanghai) Co., Ltd.
10/F, Shenya Financial Square, 895 Yan'an West Road, Shanghai, China
Zip Code: 200050 |
|
| Note: General remittance needs 3-5 days and more time is needed to send remittance from a remote area. If remittance doesn't arrive at your IPS account over 10 days, please go to the Post Office for inquiry in time. |
Remittance Form |
|
| |
| |
4、 Is there any fee for account charging?
Answer: There is no fee for account charging. When you make charging with post remittance, you may pay some fee to Post Office .
|
|
| |
5、What charging method is the most expeditious and the most convenient?
Answer: We recommend you should make online charging with your bank card in order to insure your charging fund can arrive at your IPS account as soon as possible.
|
Charging demo with bank card |
|
| |
6、How can I charge my account in I currency?
Answer: Charging in I currency has opened three charging methods: charging with ADSL, charging with Unicom prepaid card and charging with China Mobile Around China prepaid card. With the development of our business, more convenient charging methods will be opened. |
|
| |
7、Can I apply for refund of my charged I currency?
Answer: Sorry, IPS account can not accept and handle refund application of I currency from personal user. |
|
| |
8、What should I do if refund needs to be carried out because service can not be provided for out of stock or other reasons after my purchase with I currency?
Answer: You can contact your merchant directly. The merchant makes confirmation and notify us. According to the request from the merchant, we will send back I currency consumed by you to your IPS account. |
|
| |
9、How do I make my payment with ADSL?
Answer: Register IPS account and log in to it, choose Transaction Management---Account Charging---Charging in I Currency, choose in I currency with ADSL and make a payment with I currency. |
Charging demo with ADSL
Note: If you didn't apply for IPS account, please Click Here for application. |
|
| |
10、What areas does ADSL charging support?
Answer: Brand Band users in the whole country are supported by ADSL |
|
| |
11、How do I pay the fee of ADSL charging?
Answer: You can directly use ADSL broad band account to make online charging in I currency. Fund will be directly deducted from your ADSL broad band account and your charging fee will be on your every month's telephone bill. |
|
| |
12、What is charging limit of ADSL?
Answer: Charging limit is 200RMB per month, which means the maximal charging amount is 200RMB per month for each ADSL broad band account. |
|
| |
13、How do I make my payment with Unicom prepaid card?
Answer: Register IPS account and log in to it, choose Transaction Management---Account Charging---Charging in I Currency, choose in I currency with Unicom prepaid card and make a payment with I currency. |
Charging demo with Unicom prepaid card
Note:If you didn't apply for IPS account, please Click Here for application. |
|
| |
14、What areas does charging with Unicom prepaid card support?
Answer: Zhejiang and Shangxi are supported at present and other provinces are in the process of opening the service. |
|
| |
15、What denominations does Unicom prepaid card support?
Answer: Denominations of 20RMB, 30RMB, 50RMB, 100RMB, 200RMB are supported in Zhejiang.Denominations of 10RMB, 20RMB, 30RMB, 50RMB, 100RMB, 200RMB are supported in Shanxi. |
| |
| |
16、How do I make my payment with China Mobile prepaid card?
Answer: Register IPS account and log in to it, choose Transaction Management---Account Charging---Charging in I Currency, choose in I currency with China Mobile prepaid card and make a payment with I currency. |
Charging demo with China Mobil prepaid card
Note: If you didn't apply for IPS account, please Click Here for application. |
| |
| |
17、What areas does charging with China Mobile prepaid card support?
Answer: With Serial number of 17 bits and password of 18 bits, China Mobile cards, which can be charged with Around China, are supported.
Jiangsu China Mobile prepaid card (serial number of 16 bits) can be supported;
Liaoning China Mobile prepaid card (serial number of 16 bits) can be supported. |
| |
| |
18、What denominations does China Mobile prepaid card support?
Answer: Denominations of 50RMB, 100RMB, 300RMB and 500RMB are supported. |
| |
